Commissioner Experience

Our aim is to make it as simple as possible for young people to get support from impact Mentoring.  It’s well documented, that the sooner we can start the mentoring process and engage with the young person the sooner we can start to impact on the issues they are facing and increase the likelihood of a positive outcome.

From the point of referral to the start of mentoring and throughout the mentoring process our team will work with our commissioners to streamline the process. We have one set up form and a set up meeting, which can be done at our site, school, home, or a place of choosing to make the young person feel at ease. From here the mentoring can begin.

Our Admin team will provide any policies and documentation that you require for quality assurance purposes.

Members of our lead team are always happy to support in answering any queries in person, over the phone or via email. We welcome everyone who wish to visit our centre, taking great pride in showing people around and explaining our approach in supporting young people.

We believe that our relationships with the organisations who refer people to us is second to none. We are always ready to listencollaborate and improve. This is achieved through professional cooperation and honesty. We are clear about what we can do: and equally clear about what may be tricky for us to deliver. We work towards the goals our commissioners set and send weekly reports on progress. Members of the Lead team are always available to review and make plans which includes attending multi agency meetings. We can compile reports for EHCP planning and our flexibility means that we can often be useful at seeing ‘the best version’ of young people.

What you can expect from us:

What we would like from you: